The threat of a pipe bursting or drain overflowing can feel overwhelming, and you might be tempted to choose the quickest option to get the job done as soon as possible. In doing so, you may risk paying too much for unnecessary excavation or too little for an amateur job that won’t give the right results. A few simple questions and points of research will equip you to choose the best people for the job to ensure your pipes are long lasting, properly repaired, and flowing exactly how they should.
When selecting your pipe relining company, you should only use the best to avoid a costly and more invasive issue down the line. Not all products, resins, technology, or levels of training are the same, and there is rarely a ‘one size fits all’ option. We’ve narrowed it down to ten things to look out for to ensure that your pipes are getting the best of the best.
Our ten tips for choosing the right company to work on your pipes include:
- Does the company use original, German engineered relining techniques?
The best available products and techniques for pipe relining are from German company BRAWOLINER® who are the leading supplier for trenchless rehabilitation of defective or old sewage pipes, providing optimum equipment and techniques for companies around the world. Make sure you’re hiring technicians who use certified, original Brawoliner products and receive guaranteed training, otherwise your pipes won’t be receiving what they need to function long term.
- How long has the company been repairing pipes in your region?
Our team know Sydney’s pipe systems through and through. Over our 20+ years of operation, we have gotten to know pipes from the newest to oldest, simplest, or most complex within Sydney and her outer suburbs. If the company you’re looking at is not local to your region or is brand new to your city, chances are they may run into quirks or issues that they’re not familiar with.
- What do their reviews say?
For any business – reviews are their bread and butter and offer the best chance for you to see a real-life reflection of how they operate. Checking out the companies reviews on Google or Facebook can provide you with a snapshot of their beliefs, customer service, work quality and potential, and help you to avoid a bad decision or make the right one. With five-star reviews from almost 100 happy clients, all of our customers can rest assured that they’re in good hands.
- Does the company boast that they use invasive digging techniques?
Thanks to our high levels of training and top of the line innovative products, we very rarely meet a pipe that we must access through invasive digging or major excavation. Make sure that your technician cares as much about your property, landscaping, garden, or driveway as much as you do, and that they’re not ‘excavation happy’ to drive up the price.
- What are the company’s certifications?
As with any plumber, pipe relining contractors need to be fully licensed to operate. In addition to simple licensing, pipe relining is an intricate process that requires specialist training and further certification. Ensure that your technician is Brawoliner trained and certified before letting them near your pipes.
- Do they use a reliable manufacturer?
Most repairs and installations are only as good as the products used to complete the work, and pipe relining is no exception. Before booking your technician, enquire about what products, technology, and techniques they plan to use before doing your own research to make sure that they’re the top of the line.
- Do they have a long warranty or installation guarantee?
Properly and expertly done pipe relining can last for multiple decades, so any reputable company shouldn’t shy away from offering long term warranties or guarantees. With the strength and reliability of Brawoliner products along with the expertise of our team – we offer a 35-year warranty on all work.
- Are they certified for installation and pipe repair in Australia?
Most materials used in the pipe relining process get manufactured overseas, so it’s important to know that they’re certified for use within Australia. The last thing you want is for the company to have to stop work because they’re doing the wrong thing. Further to simply asking your technician, the Watermark symbol from the Australian Building Codes Board is the simplest way to identify if the materials are certified for Australian use and will stand up against our tough climate.
- What materials will they use?
There are many different factors that influence a pipe relining to make it effective and long lasting, and one of the main ones is the level of adhesion. The premium and most reliable choice for relining is epoxy resin, and without the use of this non-toxic, incredibly tough material, there is no guarantee that your pipes will stand up to the pressure that they need to for perfect function.
- Do you need a complete pipe repair or a simple patch up?
Before deciding what kind of repairs your piping needs, your technician should perform a thorough inspection with CCTV technology to get into the bends and junctions of your pipes. Looking further than just where the damage is, your technician should consider the long-term health of your entire pipe and the likelihood of further impact from tree roots along with the chances for long term damage. A poor patch up job could end up costing you more in the long run, so always request a detailed inspection to experience the most effective repair.
Finding the right pipe relining contractor can be a difficult decision, but we’re here to make it easy for you. With decades of experience, the best products in the business, the most intricate and up to date training, plus long-term warranties, you know your Sydney pipes will be in the best hands with The Relining Company.